Steps to Stability Program

The Steps to Stability program is both strengths-based and trauma-informed. The Steps to Stability program provides reliable nightly shelter and case management services for those women and transgender individuals experiencing homelessness who do not have access to case management services elsewhere. Our Transitional Advocate helps participating guests assess their strengths/needs, develop an individualized plan for taking steps towards self-defined goals and offers ongoing services to help guests progress through stability. The goal is for guests to develop an external network of support resulting in: increased stability in health, behavioral health, living arrangements (i.e. permanent housing), food security, income, transportation, and life and interpersonal skills. Coupled with reliable shelter and onsite services from the Transitional Advocate, guests are empowered to overcome barriers and challenges, educated to improve life and interpersonal skills and supported through completing small steps to achieve larger goals.

Access to the program is made available after staying at The Delores Shelter in our Emergency Program, and enrollment is only available during a shelter stay.

For questions or additional information, please contact the Transitional Advocate, Heather Orem.


Below is a list of questions we are frequently asked by guests interested in our Steps to Stability Program. We are also available to answer any additional questions that you may have and offer tours of our facility. In addition, we are available to talk about ways we can better serve those experiencing homelessness with any agency.

Guests must have stayed with us in our Emergency Shelter Program before applying for Steps to Stability. Please feel free to contact Heather Orem, our Transitional Advocate via email with any questions.

Who do you serve?

The Delores Shelter serves unaccompanied women and transgender individuals experiencing homelessness. We are a low barrier facility that does not require identification and serves guests regardless of their background. We are not a safe house, and cannot provide for the safety of those individuals fleeing domestic violence.

What do you provide?

The Steps to Stability program was created to meet the needs of individuals in a way that offered respect, an acknowledgment of the resiliency and strengths of each person who walks in our door, and an understanding that each guest brings different resources and challenges with that that require a dynamic program able to walk with each person in a unique way. Guests in the Steps to Stability Program receive meals, access to hot showers, bus tickets, access to health services, toiletries, a clean bed, a phone for local calling, and individualized support from our Transitional Advocate.

How do I get in the Steps to Stability program?

Individuals who wish to be a part of the Steps to Stability program must first stay at The Delores Shelter as an Emergency Guest. We offer a simple application for individuals to fill out, in either written or oral form through a conversation with our Transitional Advocate. Guests are then accessed based on how their needs fit into the strengths of the program, and are notified within two weeks of applying if they are accepted onto the waitlist. Please reach out to our Transitional Advocate, Heather Orem, with questions.

Is this housing / do you help with housing?

This is not housing, but rather a long-term stable shelter bed. Individuals in the Steps to Stability program are still considered homeless, and one of the goals of every guest in the program will be a focus on finding housing.

What is the schedule like?

The Delores Shelter is closed Monday through Friday from 8 am to 5 pm. All guests must be out of the building at 8 am and can return at 5 pm. Steps to Stability guests have a curfew of 8 pm. On Saturday and Sundays, we are open 24 hours.

What are the rooms like?

The majority of our guests sleep in one of two dorms. There is a larger dorm with 16 bunk beds and a smaller dorm with 16 twin beds. Each guest is provided with limited storage space for their personal belongings.

How long can guests stay?

Guests accepted into the Steps to Stability program can stay indefinitely so long as they are following the responsibilities of our community, meeting with the Transitional Advocate twice a month, and moving forward towards stability.

What are the rules and responsibilities?

The Delores Project community is an inclusive environment where we treat people with dignity and respect, so our responsibilities are designed around those ideals. We expect everybody to treat all individuals at The Delores Project with respect. We serve transgender individuals and strive to create an inclusive environment in which everyone is referred to by the gender pronoun they prefer and served without judgment. We do not allow weapons, drugs, or alcohol on the property. All guests are required to do a daily chore and be in by curfew.

Is medication monitoring / medical care available?

We are unable to provide medical care or medication monitoring. All guests must be self-sufficient and able to care for their basic needs.

Mile High United Way
Dial 211 from any phone for information about shelters and services in the Denver Metro Area.