Unaccompanied women and transgender individuals over the age of 18 may seek shelter at The Delores Shelter at Arroyo Village. Our shelter is a safe place for those members of the LGBTQ community who are without a safe place to stay at night.
We are available by phone to answer your questions and we reserve any available beds by phone on Mondays at 10:00 am for first-time guests and 11:30 am for those who have stayed with us before.
Outside of Monday morning, you are welcome to call at 5:30 pm each day to see if there is a bed available for that evening. You can reach us at (303) 534-5411.
The Delores Project does not require identification or other documentation for use of our services. The Delores Project will not discriminate on the basis of race, color, gender, gender identity or expression, religion, creed, age over 40, ancestry, national origin, disability, sexual orientation, marital status, military status or any other applicable status protected by state or local law in any of its activities or operations.
FREQUENTLY ASKED QUESTIONS ABOUT OUR EMERGENCY SHELTER
Below are frequently asked questions about our Emergency Shelter Program
- Who does The Delores Shelter serve?
- How do I get a bed?
- What does The Delores Shelter provide?
- What are the rules and responsibilities?
- What can I bring?
- What are the hours?
- What if I work, go to school, have a religious meeting or medical appointment?
- What are the rooms like?
- Is medical monitoring or medical care available?
- Are there different programs at The Delores Project and if so, how do I get into one of them?
Who does The Delores Shelter serve?
The Delores Shelter serves unaccompanied women and transgender individuals over the age of 18 experiencing homelessness. We do not require identification and serve folks regardless of background. Please note that we are not a domestic violence shelter, and cannot shelter individuals who are fleeing a violent situation.
How do I get a bed?
If you have never stayed with us before you can call (303) 534-5411 between 10 and 11 am Monday morning.
If you have stayed with us before, please call at 11:30 am on Monday.
People who receive beds on Monday are allowed to stay until the following Monday. During the rest of the week, we will only have spaces become available if people do not return to the shelter to claim their beds.
Each night of the week at 5:30 pm we know if we have any availability; please call at this time if you did not receive a bed on Monday morning. Our phone number is (303) 534-5411, and it is important to note that the only way to get a bed is to call and speak to a live person. Voicemails may not be checked until the following business days during business hours and we do not allow walk-up visitors.
What does The Delores Shelter provide?
We provide safe comfortable shelter, showers, dinner, 2 snacks and a grab and go breakfast. Guests can use our telephones, and on some occasions, RTD assistance may be available.
What are the rules and responsibilities?
Our community environment is very important to us, so we do have responsibilities that will be gone over with you during the intake process, however, some of our most important responsibilities include:
- Treating everybody with dignity and respect.
- Participating in the creation of an inclusive environment. This means that we do not judge others based on race, color, creed, sexual orientation or gender identity. When interacting with the transgender population we use individual’s preferred gender pronoun (he/she/they) and recognize that our community is strengthened when we care for each other.
- No weapons, drugs, alcohol or medical marijuana are allowed on the property.
- All guests must do a daily chore.
- Curfew is at 5 pm unless discussed with staff beforehand.
What can I bring?
You are welcome to leave your stuff with us during your stay, however, space is limited so please only bring your essentials for the week. Please do not bring your personal bedding, stuffed animals or large suitcases.
What are the hours?
The Delores Shelter is closed Monday through Friday from 8 am to 5 pm. All guests must be out of the building at 8 am and can return at 5 pm. On Saturday and Sunday, we are open 24 hours a day.
What if I work, go to school, have a religious meeting or medical appointment?
We will extend curfews if discussed with staff beforehand.
What are the rooms like?
Our guests sleep in one dorm. Each guest is provided with limited storage space for their personal belongings. Please note that some of our beds are bunk beds. Please let staff know if you cannot access a top bunk.
Is medical monitoring or medical care available?
We are unable to provide medical care or medical/medication monitoring. All guests must be self-sufficient and able to care for their basic needs.
Are there different programs at The Delores Project and if so, how do I get into one of them?
Steps to Stability is our internally case-managed program. As space becomes available, we open the waitlist. If you are an emergency guest during that time you may apply. If you are working with a re-entry specialist or parole or probation officer, they can refer you to the Community Transitions Program